Terms & Conditions

Terms and Conditions - The Islam Shop Ltd

Effective Date: 19/11/2023 

Site Changes

At The Islam Shop, we strive to keep our website dynamic and captivating. To ensure the latest information is available, we regularly update content, replace outdated material, and expand various sections. Please note that changes may occur without prior notice, and we cannot guarantee the continued presence of specific content from your prior visits.

Product Display

While we make every effort to showcase our products accurately, variations may occur due to the colors we use and the differences in computer monitor displays. The Islam Shop cannot be held responsible for any disparities in color, texture, or detail due to individual monitor settings.

Product Pricing

In the event of a product pricing discrepancy, the purchase price on The Islam Shop website takes precedence over any alternative pricing on delivery or product packaging. We aim to notify you at least 12 hours before any promotional activity, but occasional promotions may be added without prior notice.

Ordering and Legal Age

By placing an order, you confirm that you are of legal age, and the information provided is truthful and accurate. Accessing this website implies agreement with the terms and conditions outlined herein.

Post & Packaging

  • Orders below £35.00 incur postage charges based on weight, while orders above £35.00 enjoy free shipping in the UK.
  • Ensure someone is available to receive the parcel; failure to do so may result in additional charges for redelivery.
  • Please ensure the accuracy of the delivery address, as any discrepancy or error will result in an additional charge.

Electronic Waste

We encourage responsible disposal of electronic waste. Learn more about recycling options at www.recycle-more.co.uk.

Promotional Codes

Promotional codes must be applied during checkout. Failure to do so prohibits retrospective application. Free standard delivery requires a total of £65 or more after applying promotional discounts.

Discounts for Government Workers

Selected government organization workers receive a 10% discount on a minimum spend of £30.00. Free delivery on £60.00 orders does not apply; for free delivery, a £100.00 spend is required. Verification through government email or evidence of employment is mandatory.

Newsletter Promotion

Terms for our newsletter promotion include:

  • Excludes specific book categories.
  • Offer expires 90 days from signup.
  • Minimum order £30. Maximum order £1000.
  • One-time use per customer.
  • Multiple codes per customer/household void the promotion.

Website Errors

While we strive for accuracy, errors may occur. We reserve the right to correct information, amend errors, or update product details without prior notice.

Website Access

We do not guarantee uninterrupted access to the website and are not liable for any technical issues. Use of the website is at your own risk.

Third-Party Links

Links to other websites are provided for additional resources. The Islam Shop is not liable for the use of these external sites.

Your Account

Maintain the confidentiality of your account. Notify us immediately of any unauthorized access. The Islam Shop reserves the right to refuse access, terminate accounts, edit content, or cancel orders at our discretion.

Events Beyond Our Control

We are not liable for delays due to events beyond our control. This does not affect your statutory rights.


Failure to act on a breach of conditions does not waive our rights and remedies in any other situation.


All items purchased from The Islam Shop website include VAT. For VAT-related queries, contact HM Customs.

Governing Law and Jurisdiction

These conditions are governed by the laws of England and Wales, with exclusive jurisdiction in English courts.

Online Returns

Refer to our comprehensive returns policy outlined on our website.

Data Protection

We use SSL encryption for data protection. Your information is kept confidential, and we do not make it available for marketing purposes without consent.

Keeping in Touch

We may contact you for updates, offers, and research purposes. You can unsubscribe from emails to stop receiving such information.

Third Parties

Your data may be disclosed to affiliated businesses or third parties to process your order, always in compliance with data protection laws.

Policy Amendments

We may update our policies; check our website for the latest version.

By continuing to use our website, you acknowledge and agree to these terms and conditions.

For any questions, contact the Data Protection Coordinator at sales@theislamshop.com

Copyright © 2024 The Islam Shop
Company no: 09657021
Website created by Credia

Charities we support

Ummah Wealfare Trust Al-Imdaad Foundation UK

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