The Islam Shop maintains a strict policy and does not offer returns or exchanges simply due to a change of mind. If a product is damaged, kindly contact us at firstname.lastname@example.org for assistance.
In the event that The Islam Shop agrees to accept a returned item, please ensure it is in its original packaging. If a returned item is discovered to be damaged, with the tag or original packaging removed, the refund or exchange process will not be initiated. It is important to note that, when a refund or exchange is granted, the customer is responsible for covering the associated shipping costs.
For online returns, The Islam Shop upholds its policy of not offering returns or exchanges based on a change of mind. To request a return or exchange due to product damage, please contact email@example.com.
If The Islam Shop agrees to a return, the products must be sent back in their original packaging. Refunds or exchanges will not be processed for returned items found damaged, with the tag or original packaging removed.
Please be aware that, when a refund or exchange is granted, you are responsible for covering both the original and return shipping costs.